To book a tour send an email to INFO@FRANBRASIL.COM  and tell us your name, surname, and the tour you want to book.  Please provide the names and ages of all participants, and the dates of your trip.  In response we will send you a detailed budget.  We will also respond to emails from people who are simply curious to get more information or any advice for future travel to Venezuela.  You may also contact us by phone to 0058 426 7269225 / 0058 414 7203509 / 00582745117218 or from Venezuela to 0426 7269225 / 0414 7203509 / 0274 5117218.

Booking - Form of Payment - Cancellation

50% of the excursion cost at time of booking, and 1 month before beginning the excursion the remaining 50%.

When booking be sure to communicate the following information via e-mail to: INFOS@FRANBRASIL.COM: Full name of the person in charge of the group, address, telephone, trip choice, departure dates, names of all participants, age and copy of passport(s).

Form of payment:

BANK DEPOSITE in Europe:

Mr LANCTIN Sylvain
 
CAISSE REGIONALE DE CREDIT AGRICOLE DE BRIE PICARDIE

BIC: AGRIFR PP 887
IBAN: FR76-18706-00000-18932185000-89
 

BANK DEPOSITE in Venezuela:

FRANBRASIL de Sylvain paul LANCTIN

RIF: E-84438824-4 Mail: INFOS@FRANBRASIL.COM

VENEZOLANO DE CREDITO

CUENTA CORIENTE, 0104 0116 04 0116008726

Cash in Euro, Dollars or Bolívares.

Cancellation and refund:

Up to 30 days before the trip is retained 30% of the cost of travel for administrative costs.
Notice less 30 days from the beginning of travel no refund whatsoever. Airline tickets: refund depends of the airline compani.

Failure to travel or trip interruption by participant for any reason will not be refunded by FRANBRASIL TOUR'S C.A.

In case of a late arrival of an international flight, transportation, accommodation, excursions and other lost benefits, are not reimbursable or movable because of this delay. FRANBRASIL TOUR'S C.A. in this case recommends to follow the normal course of the program. Additional costs for changes of transport and hotels therefore are at the participant’s expense.

Cancellation by FRANBRASIL TOUR'S C.A.

If cancelled by us due to force majeure (e.g.: social and political unrest that doesn’t provide the minimum security requirements), we will repay the total amount of your deposit you made, except banking fees and not refundable charges against appropriate supporting documents. No compensation will be paid if you haven’t purchased a trip cancellation insurance for your international ticket, FRANBRASIL TOUR'S C.A. cannot be held responsible and will not endeavor to repayment.

Changes of programm

FRANBRASIL TOUR'S C.A. reserves the right, to change the transportation, accommodation, a route as well as schedules of some tours to reasonable grounds, in which the participants can’t claim any compensation.

FRANBRASIL TOUR'S C.A. is not responsible for any costs incurred if external influence is the reason. For example: the closure of airports, weather and other reasons, such as flight delays, political situations, war, strike, etc. In this case the costs of changing a program go to the expenses of the participant.

FRANBRASIL TOUR'S C.A. generally rejects the liability for personal injury, accidents, diseases and for flights, extractions, damage or loss. In addition, the luggage is at all times under the responsibility of the participant.

Formalities

Participants are required to follow the rules of the local customs, such as passport, visas and vaccines. Paprika Tours cannot be held responsible for possible consequences of failure to comply with a formality.

Risk and insurance

You are aware that the security conditions in this countries , the remote of medical centers and activities, sometimes include certain risks; you accept these conditions in full knowledge. FRANBRASIL TOUR'S C.A. does not give any insurance. Please send us a copy of a foreign medical and repatriation insurance. In general these contracts are already included in the services of your credit card or in an accident or life insurance.

If you have no repatriation insurance we ask you to sign a liability release.

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